Frequently Asked Questions
comfort & fit
Many heels sacrifice comfort for style. At maile world we reduce that choice. We design each pair with features that help reduce discomfort and keep you moving.
An easy way to remember the size conversion, drop the "3" in Italian sizing and it will be your US sizing.
Example: IT size 37 will be US size 7.
We also provide half sizing which is a great option when you feel like you want to half size up or down.
maile heels are all made with custom lasts from start to finish. With heel height, arch support and strap placements considered, each heel is personally wear-tested to ensure comfort for any occasion.
our heel shapes are custom with heights no higher than 3inches, maile heels are extremely flattering and reliable.
"I wore my maile heels all day for a wedding, and they stayed comfortable the entire time. love my pair" ~ happy customer, 31
Order
Yes, we ship all over the world. Shipping costs & duties will apply, and will be added at checkout.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.